Administration Team


Our administration team supports the doctors, embryologists and nurses in providing the best possible care and service to you as you undergo investigations and treatment at the centre. No matter who you meet during your treatment at Waterstone Clinic, we guarantee that each member of our specialist team will be focused on providing the best possible care, information, education and support to patients availing of assisted conception services at the clinic.

  Margaret Lucey

Head of Reception

Margaret Lucey joined the team in 2003 shortly after the clinic opened. She is responsible for the co-ordination of all patients, visitors and contractors at Waterstone Clinic.

With strong medical secretarial skills and experience spanning over 20 years, Margaret and her team aim to ensure that all patients attending the clinic receive the highest quality standard of service, and that their administrative needs are attended to efficiently and effortlessly.

Aine_0.jpg   Aine O'Tuama

Quality & Compliance

Aine O'Tuama is Waterstone Clinic's delegated person responsible for the maintenance and development of the clinic's quality management system, ensuring continuous best practice in accordance with national and EU legislation.

Aine has a strong background in facilities, compliance and auditing within a multi-national environment and has over 20 years of administration experience in Ireland and the UK.

 Suzi Profiule Picture.JPG  

Suzi Gubbins

Patient Liaison Co-ordinator

Our Patient Liaison Co-ordinator, Suzi Gubbins, is the first point of contact for new patients. Her primary role is to ensure an efficient process from the time of referral to the first consultation appointment.

Suzi will provide advice and information on tests required prior to first appointments and guide couples through what to expect when they attend. She is available to answer any queries patients may have.

Suzi has worked in client liaison roles for a number of years in Ireland, Canada and the US and her experience spans almost seven years.

 
 

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